A. Self Contact Membership (View Contacts Yourself)

This plan allows you to buy a subscription and directly view contact details of other members within the portal.

• Subscription is purchased voluntarily after exploring free profiles and is an informed decision.
• The Platform provides a self-service matrimonial listing and does not guarantee a suitable match, mutual interest, or accuracy of all member details.
• We are not responsible if a member is not interested, unreachable, or provides incorrect information.
• All payments for this service are STRICTLY NON-REFUNDABLE. No claims of refund, reversal, or chargeback will be entertained under any circumstances.

B. Prime Assisted Membership (Team-Assisted Service)

In this plan, our experienced Relationship Manager suggests profiles and speaks with prospective matches on your behalf.

Money-Back Guarantee: If you are not satisfied with our service within the first month, you may request a refund. After review, we may refund 50% to 100% of the amount paid, excluding registration charges.

• Refunds must be requested within 30 days of purchase.
• Refund percentage (50–100%) will depend on the services already rendered and the circumstances of the request.
• Only genuine refund requests will be entertained, as our team invests significant effort in providing this service.
• No one can guarantee matchmaking as it is a highly selective and personal matter.

Jurisdiction

Any disputes, claims, or legal matters arising from payments or services shall be subject exclusively to the jurisdiction of the District Court Dharamshala (Kangra), Himachal Pradesh, India.

⚖️ By continuing to use Himachali Rishta Matrimonial, you acknowledge that you have fully understood and accepted this Refund Policy.